Trouble signing in?

Check the login address and recovery options safely.

Updated October 24, 2026 · Merllou guide

Your next steps

1. Use the Merllou workspace login link rather than the public website.
2. Check the spelling of your account email and whether your browser saved an old password.
3. If a password recovery option is shown, follow it and check your inbox and spam folder.
4. Try a private browser window to rule out an outdated browser session.
5. If you still cannot sign in, contact support with your account email and the error text.

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